Ryan Block tried to cancel his Comcast service recently and the Comcast representative simply would not let him do so without explaining why he’s leaving. The Comcast rep was completely unresponsive and employed sales tactics that have been used many times before to keep people from leaving their companies. With Comcast already behaving a lot like AOL did back in the internet’s early years, this kind of experience could become even more common as Comcast and Time Warner Cable are set to merge. This episode is yet another example of why a company like Comcast should not ever be allowed to acquire any of their
