A new branch from the state-owned China Construction Bank is making a plunge into the world of cutting-edge technology. VR World is taking a look at what’s in play to see how this technology may one day spread to banks closer to home. First and foremost is the face-and-voice recognition. At the entrance to the bank, customers interact with a greeting robot that can speak back using voice recognition. Using their ID or facial recognition, clients can then enter the bank and start using the machines inside to do their bidding. Some functions, like buying gold, exchanging currency or withdrawing money are all done on
AI Chatbots are rapidly changing the ways of banking in the world
The biggest Hong Kong bank, HSBC Holdings, is starting the New Year with a new chatbot. Chatbots are computer programs that typically use text-based live chat as an interface to carry out tasks for customers on behalf of the business. Now they are emerging as an inexpensive way to introduce artificial intelligence (AI) in banking. Even though they are practically machines, banks are trying to give their chatbots a human touch which is why HSBC named its newborn Amy. This is not the only bank form Hong Kong. Hang Seng Bank already has their virtual assistants named HARO and DORI. This move came as the city’s
IBM Becomes Target of Chinese Bank Security Study
In what appears to be a retaliation to the US official claims of Chinese Government Officials hacking US companies, the Chinese government has quietly advised their banks to review their security policies and hardware implementations, especially those with IBM hardware. While this study of Chinese Banking security risks is not an official or public one, Bloomberg has spoken to four sources that confirm that such a review is under way and is currently focused on IBM, but likely involves others as well. IBM itself has a very interesting history in China as the company claims to have been doing business there for the past 30